At Lymphatic Harmony, we believe in fairness and ensuring all our clients receive the service they need. When a client misses an appointment without proper notice, it disrupts our schedule and prevents another client from receiving service. To maintain this balance, we reserve the right to charge a fee equal to the service cost for all missed appointments, “no-shows,” and appointments that are not canceled with 24-hour advance notice, absent a compelling reason.
Clients are given a 15-minute window before they are considered a no-show. Being considered a no-show may result in the loss of your appointment slot and the application of the missed appointment fee.
We offer cancellations on purchases of services offered on our Website only prior to the performance of the service. You may cancel your order by contacting us or via the Website. You will not be charged a cancellation fee if you cancel your purchase in accordance with the instructions above. We will issue you a refund of the full purchase price that you paid if you cancel your purchase.
We reserve the right to cancel your purchase for any reason, at our sole discretion, including, but not limited to, fraud, inaccuracies, and the unavailability of the items or services purchased. We will let you know if we plan to cancel your purchase as soon as possible.
Remember, in the event that we cancel your purchase, we will issue you a refund of the full purchase price that you paid. Your satisfaction and security are our top priorities.
